The DoT, as expected went on appeal against
the TRAI to the High Court. In July 1998, Justice Usha
Mehra ruled that the TRAI had no jurisdiction over disputes
between the licensor and licencees. In her view, it
could "safely be concluded that the authority (TRAI)
fell in error in concluding that the power of the Government
to grant or amend the licence is subject to the recommendation
of TRAI or that these recommendations are mandatory
in nature." Having arrived at that judgement, she
went on to rule that she had "no hesitation to
hold that the impugned order (relating to MTNL) suffers
from legal infirmities."
With the ruling that the grant or amendment of licence
does not fall within the jurisdiction of TRAI, all the
cases in which private operators had obtained a stay
from the TRAI on imposition of penalties by DoT for
non-fulfillment of licence conditions proved infructuous.
The case against the TRAI expanding its powers into areas in
which it had no mandate was finally sealed with the
most recent judgment on the Calling Party Pays (CPP)
regime notified by the TRAI. In its notification of
September 17, 1999, which instituted the CPP regime,
the TRAI "decreed" that incoming calls to
a cellular subscriber would be free (not subject to
airtime charges). The cost of the call from a fixed
to a mobile phone, set at Rs. 3.60 a minute by TRAI,
would be borne by the latter, and the revenue derived
from these calls were to be shared between basic and
cellular operators. The TRAI had said that cellular
operators would receive 80 paise per local call. The
CPP regime was challenged by an NGO, Telecom Watchdog,
which argued that the new regime was unjustified and
placed an excessive burden on fixed phone users. Later
the Department of Telecommunication Services (DTS) and
MTNL impleaded themselves in the case. Both challenged
the reasonableness of the revenue share fixed by Trai
and its rights to fix revenue shares.
In its recent ruling on the case, the division bench
of the Delhi High Court consisting of Chief Justice
S N Variava and Justice S K Mahajan not only struck
down the CPP regime, but also the interconnection regulation,
issued by TRAI on May 28, 1999, which allowed the latter
to issue interconnection orders overriding licence agreements
between the government and private operators. The bench
held that the TRAI had no powers to fix revenue sharing
terms between service providers. It therefore asked
the TRAI to work out a new regime in place of the CPP
regime earlier notified. With this case the legal position
on the matter of the jurisdiction and powers of the
TRAI had been made amply clear, precipitating an immediate
announcement of a restructuring of the regulatory framework
by the government.
The Political
Economy of Regulation
The Telecom mess stems not merely from jurisdictional battles
and conflicting interests. It is primarily the result
of the manner in which, having decided to open up an
area which lends itself to domination by public monopolies,
the government has, in practice, sought to muddle through
towards formulating what increasingly appears to be
an elusive policy framework.
The growth of the telecommunications services sector
proceeds through many phases, with significant implications
for pricing strategies. It starts with dominantly local
traffic on fixed lines. Pure accounting rationality
would suggest that at this stage, the pricing of access
should cover average costs. As the network spreads,
pricing strategies separate the price of minimal access
at a fixed rental and charge intensive users separately
for transmission and switching costs of actual use.
Rentals are kept low to attract low income consumers
onto the network.
When the network develops further and the demand for
long distance traffic grows, the high usage value associated
with such traffic paves the way for subsiding local
traffic with revenues on charges on long distance traffic.
The recruitment of new subscribers provides an externality
to those linked to the network, since the utility of
the network increases with size, accelerating expansion.
It is after this stage that any effort at reducing subsidies
or cross-subsidisation is warranted, with the focus
not on increasing the cost of access, but of reducing
the cross subsidisation of local traffic by long distance
traffic. Meanwhile, new uses of the network result in
diversification. Available and increased bandwidth allows
the network to carry non-voice signals such as data,
text and graphics. Here too it could be argued that
strict accounting principles should not be applied,
so that users are not discouraged from utilising devices
and services (such as the Internet) which have great
potential.
This need to abjure an accountant's view of pricing
thus stems from a number of arguments. First, easy access
to a telecommunications network is normally considered
to be a second-order "essential good" which
citizens are entitled to at a reasonable charge. Second,
given the externalities (or direct benefits to other
economic activities) associated with telecom access,
the growth of the network is seen as yielding larger
benefits to the system than the immediate benefit derived
from usage by an individual consumer. Third, given the
new uses generated by technological progress which can
have far-reaching economic effects and implications,
pricing should not be allowed to discourage diversification
of uses of the network.
These arguments in favour of a pricing strategy not
based on pure accounting rationality also make a case
for leaving the telecommunications sector to public
utilities. Given characteristics such as lumpy investment
requirements and low profits at least at some locations,
it is to be expected that the service is unlikely to
be appropriately priced and satisfactorily provided
by market channels. This is likely to be particularly
true in developing countries, where the demand for such
services is extremely uneven in spread.
If despite this case for provision through public utilities,
private entry is advocated on grounds of competition
aimed at improving service standards and on the basis
of not-so-well-founded arguments that available public
capital needs to be supplemented with private capital
to efficiently meet the demand for telecom services,
it becomes necessary to attach conditions to licence
provision and to cap prices charged through a tariff-setting
mechanism. A regulatory framework also becomes necessary
because private entry in most telecom services allows
the private entrants to earn rents on account of a number
of reasons.
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